How does my purchase support dogs?
A portion of every order is set aside to support volunteer-led street feeding operations. We work with small, local volunteer groups who distribute food directly to stray and abandoned dogs.

Where does the money go?
Your purchase covers the cost of the product, shipping, and operating our small team. A portion of revenue is dedicated to funding feeding supplies and coordinating with our volunteer network. This feeding budget is maintained separately from our operating costs.

How are the dogs actually fed?
We coordinate with local volunteers who conduct regular feeding runs in communities where stray dogs are known to gather. These volunteers purchase and distribute food directly to dogs on the ground.

Why don't you publicly name your partner organizations?
Most of the groups we work with are small, informal volunteer teams. They've asked us not to direct public attention their way, as it can create an operational burden they're not equipped to handle. As our project grows, some may choose to be publicly recognized.

How can I see the impact of my purchase?
We share real photos and videos from our feeding operations through our blog and email updates. These are taken during actual feeding runs and show the dogs and volunteers involved. You can view our latest updates on our Blog page.

Are the photos real?
Yes. All photos and videos shared on our site and in our updates are taken during real feeding runs by our team or our volunteers. We do not use stock photography or AI-generated images in our impact content.

💎 Your Accessories

Are the bracelets adjustable?
Yes. All bracelets are adjustable and designed to fit comfortably on most wrist sizes.

How are your accessories made?
Each piece is carefully crafted with attention to detail and quality. Materials and specifications are listed on each product page.

Can I order multiple items?
Absolutely. Many customers order several pieces to share with friends and family.

🏢 About Saving The Paws

Who are you?
Saving The Paws is a for-profit social enterprise operated by Movak Media Limited. We sell jewelry, apparel, and accessories, and we use a portion of our revenue to fund volunteer-led dog feeding operations.

Where is your company based?
Our business address is 208 N 29th St, Suite 201, Billings, Montana 59101. This is our registered business address and is not a returns or shipping address.

In which countries do you help dogs?
We currently support feeding operations in communities across the United States and Canada, and are working to expand internationally.

Why did you create Saving The Paws?
We started this project after seeing firsthand the reality of stray dogs surviving on the streets — digging through garbage, going days without food, and being ignored by everyone who passes. We wanted to create a way for people to contribute to feeding efforts, even if they can't volunteer or adopt.

How is Saving The Paws structured?
We are a for-profit social enterprise, not a registered charity or nonprofit. Your purchase is a product purchase, not a tax-deductible donation. We chose this model because it allows us to generate consistent, sustainable funding for feeding operations without relying on donation cycles. Our commitment to the dogs is built into how we operate, not dependent on fundraising.

💳 Payment & Guarantees

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and other secure payment methods available at checkout.

Is my payment secure?
Yes. All transactions are processed through Shopify's secure, encrypted checkout. Your payment information is never stored on our servers.

Do you offer a guarantee?
Yes. We offer a 30-day satisfaction guarantee on all products. If you're not happy with your order, contact us and we'll work with you to make it right — whether that's a replacement, exchange, or refund.

How does the refund process work?
Contact us within 30 days of receiving your order at contact@savingthepaws-help.com. Our team will respond and walk you through the process. Refunds are issued to your original payment method.

Yes! We personally take photos and videos during food distributions.

We're a small passionate team on the ground, and we share these authentic moments with you every month.